Shipping & Delivery

How do I check the status of my order?

Please tap on the “My Orders” section under the main menu of Website/M-site to check your order status.

How can I check if KNOCKOUT delivers to my PIN Code?

You can find out if Knockout delivers to your PIN Code using the courier serviceability tool available on the product page. Please tap on “Check Delivery options” and enter your area PIN code in the respective field to get the required information about standard order delivery time and availability of Cash on Delivery for the Product selected. The PIN codes serviced by us are frequently updated, so if we do not deliver to your PIN code today, please come back and check to see if this has changed.

I have received a partial item/partial order or an Untenanted/Void packet.

Kindly reach out to us for pilferage within 48 hours of delivery failing which the claim will not be entertained. Whilst we investigate, we request you to please make note of the following pointers:

Please do not use the item for which the claim is being raised.

You may be required to explain information like a short description of the case (A few questions will be asked to help us understand the scenario.)

The snapshots of the packet and other boxes (If any) (Try to cover the sides which look tampered/damaged as per the Users

The refund for prepaid/Cash on delivery orders will be done after the investigation

You may not be liable for a refund if he/she falls into any of the scenarios stated below:

(i) Failure to provide adequate information about the case.

(ii) Failure to provide snapshots of the packet and box(if any)

(iii) If a pilferage delivery was received, pilferage claims must be made on the same day.

(iv) You must not dispose of the packaging for 3 - 4 days post-delivery. We might need to pick up your packaging for investigation at our end.

(v) You have used the item for which the claim was raised.

In case of a component missing from a multi-component item such as Kurta, Bed - sheets, inner wear sets, etc., only an exchange return option would be provided based on serviceability and product type.

How do I check the status of my order?

Please tap on the “My Orders” section under the main menu of Website/M-site to check your order status.

How can I check if KNOCKOUT delivers to my PIN Code?

You can find out if Knockout delivers to your PIN Code using the courier serviceability tool available on the product page. Please tap on “Check Delivery options” and enter your area PIN code in the respective field to get the required information about standard order delivery time and availability of Cash on Delivery for the Product selected. The PIN codes serviced by us are frequently updated, so if we do not deliver to your PIN code today, please come back and check to see if this has changed.

How are orders placed on KNOCKOUT delivered to me?

All orders placed on Knockout are dispatched through our own courier service - Knockout Logistics or through other courier partners such as Blue Dart, Xpressbees, etc.

Does KNOCKOUT deliver products outside India?

No. At this point, Knockout delivers products only within India.

How can I get my order delivered faster?

Sorry, currently we do not have any service available to expedite the order delivery. In the future, if we are offering such a service and your area pin code is serviceable, you will receive a communication from our end.